Where is TALABY Foundation headquarter?
- Riyadh City
How do I link my store to my order?
* By following these steps:
1- Register on TALABY website or application
2- Contact us through the following email: info@talaby.sa
Is there a cash on delivery payment?
- Yes
I have a store on Instagram, can I register on TALABY?
- Yes, but on condition that a commercial register or freelance document is available
How long does it take to deliver within Riyadh?
- On the same day
How do I track orders as a customer?
- Through the store's control panel on TALABY Application
How can I track the status of my order?
- Through the tracking number sent to you on TALABY website
Is there a refrigerated transport?
- Currently there is no refrigerated transport
Is there a fee for rejected or recovered parcels?
- No, only the delivered parcels are paid
Is TALABY accepting liquid products such as chemical products?
- No liquid products are not accepted in TALABY
How many delivery attempts are available for each parcel?
- Three attempts for each parcel and then we return it to the store
Can I change the address after the policy is issued?
- Yes, by contacting technical support on the following number:
0534401474
What are the dimensions of the package?
- 35×35×35 cm
What is the maximum weight of the parcel?
- The maximum weight is 25 kg
What is the situation in case of parcel loss or damage?
- The policy number will be sent to the following:
info@talaby.sa
And we promise to solve the problem as soon as possible
